Privacy Policy

Introduction
RetireEase Senior Services (“RetireEase”) is dedicated to protecting the privacy and dignity of our elderly clients. This Privacy Policy outlines how we collect, use, disclose, and retain personal information obtained from or about individuals receiving our services, including through our website and other communication channels. By utilizing our services or accessing our website, you agree to the terms of this Privacy Policy.
1. Scope of this Statement
This Privacy Policy applies to all personal information collected or processed by RetireEase, whether obtained through our website, in-person interactions, or other means. It encompasses the collection, use, processing, retention, and disclosure of personal information in accordance with applicable laws and regulations, particularly those relating to the elderly and vulnerable populations.
2. Terms
Throughout this Privacy Policy, “we,” “us,” and “our” refer to RetireEase and its affiliates. “Personal information” refers to any information that identifies an individual, including but not limited to, names, contact information, medical history, and other relevant data.
3. What Information We Collect About You
We collect various types of personal information to provide tailored and compassionate care to our elderly clients. This may include demographic details, medical history, dietary preferences, and any other information necessary to meet their specific needs.
4. How We Collect Information About You
Personal information may be collected during consultations, assessments, and ongoing care activities. We may also gather information through our website, communication with authorized family members or representatives, and from healthcare providers with consent.
5. Use of Cookies
Our website may use cookies for authentication, personalization, and analytics purposes. By using our website, you consent to the use of cookies as described in our Cookie Policy.
6. Use of Personal Information
Personal information is used to deliver high-quality care services, ensure safety and well-being, and maintain accurate records. This includes communication with healthcare professionals, family members, and other authorized parties involved in the care process.
7. Sharing of Personal Information
Personal information may be shared with our caregivers, healthcare professionals, and third-party service providers strictly for the purpose of providing care services and support. We ensure that all parties adhere to strict confidentiality and privacy standards.
8. Retaining and Deleting Personal Information
We retain personal information for the duration of our relationship with the client and as required by law or regulatory standards. Upon request or upon termination of services, we will securely delete or anonymize personal information in our possession.
9. Amendments
This Privacy Policy may be updated periodically to reflect changes in our practices or regulatory requirements. Any amendments will be communicated to clients and published on our website.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at support@retireease.com.
Consumer Rights and Choices
Our elderly clients have the right to access, correct, and request deletion of their personal information in accordance with applicable laws and regulations. Additionally, they have the right to make choices about how their information is used and shared, including opting out of certain communications or disclosures.
California Consumer Privacy Act (CCPA) Rights
California residents may have additional rights under the CCPA. For more information about your rights and how to exercise them, please contact us using the information provided below.